booking policy
Lessons are paid for in advance either by card or using a Monthly Package, and are NON-REFUNDABLE. They may be rescheduled up until 24 hours before your lesson time.
You can reschedule lessons directly on the website in your account under "My Bookings", or using the Wix Spaces mobile app, or by messaging Cameron directly.
Missed lessons will not be rescheduled or refunded.
monthly packages
Monthly Packages allow regular students to take a lesson each week at a discounted rate, with a reserved appointment time.
Packages are paid as a subscription that automatically renews and charges a card on file each month. You may cancel your subscription at any time (*see more below). The studio is responsible for scheduling your lessons in the studio calendar for you on your regular day and time of the week. Your regular time will be decided by yourself and Cameron during your first lesson. I request you book your first lesson yourself under "Schedule Lessons" on the studio website, or using the Wix Spaces: Vibe Vocal Studio mobile app.
You may reschedule any number of your regular lessons from the regular time to another time as you may require, as long as there are other appointment times available. If you would like to permanently change your regular weekly lesson time, please message Cameron by email or text and let him know, and include other times you are available in your message. Any missed lessons are forfeited per the normal cancellation policy, and are non-refundable.
HOLIDAYS / BREAKS - For vacations, major holidays, or if you just need a break- email, text or call Cameron. I can suspend your subscription up to 1 month. Suspended subscriptions keep their current lesson credit amount and freeze your billing cycle so you aren't charged for weeks that you're not taking lessons.
*CANCELLING SUBSCRIPTIONS - If you wish to discontinue your weekly lessons for any reason at any time, you may do so on the website under "Subscriptions" in your account. You may also email, text or call Cameron. Please be mindful of which day of the month your subscription renews, as any unused lessons left on your plan you choose not to attend are NON-REFUNDABLE.
minor students
I currently accept students ages 11 and up. For students younger than 11, I recommend finding a local music class for children, and checking the studio website again in the future for our upcoming Vibe Online Courses. Group music classes for younger children can allow your child to learn nearly as much as they would from a lot of private lessons, and at a much lower cost.
For students younger than 18, I ask that a parent join their student for their first lesson. After that, I prefer parents wait either outside the studio door in the foyer, or their vehicle during the lesson to allow the student to feel the most focused and productive in their lesson.
This specific portion of the Studio Policies is NOT strictly required and always at the comfort level of the parent(s). However, I recommend it as I find that for most students AND their parents, this is the most comfortable arrangement for both parties. Parents are welcome in lessons if they and/or their child prefers!
recording policy
I always encourage students to record their lessons for use as learning resources! In addition I may ask students (and their parents if they are minors) for consent to take audio and/or video recordings for teacher education, or marketing purposes. I will obtain additional written consent before sharing any part of a recording containing audio or video of a student or their parents. I take student privacy seriously, and want Vibe Vocal Studio to be a safe and respectful learning environment where students can focusing on the the joy of singing. I ask that students and their parents abide by this policy as well and obtain my consent before sharing any recordings of lessons publicly.
gift cards
Gift cards are non-refundable and expire 5 years from purchase date. Please be proactive in redeeming your gift card balances for voice lessons or other product offerings!