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booking policy

Lessons are paid for in advance either by card or using a Monthly Package, and are NON-REFUNDABLE. They may be rescheduled up until 24 hours before your lesson time.

 

You can reschedule lessons directly on the website in your account under "My Bookings", or using the Wix Spaces mobile app, or by messaging Cameron directly.

 

Missed lessons will not be rescheduled or refunded.

monthly packages

Monthly Packages allow regular students to take a lesson each week at a discounted rate, with a reserved appointment time.

Packages are paid as a subscription that is automatically charged once a month. You may cancel your subscription at any time. The studio is responsible for keeping your appointments in the studio calendar at your regular appointment time, which is determined during your first lesson or over email/phone. 

 

You may reschedule lessons yourself from the regular time to any other available time. If you would like to change your regular appointment time, please message Cameron by email or text to let him know you'd like to change it, and include other times you are available. Any missed lessons are forfeited per the normal cancellation policy, and are non-refundable.

HOLIDAYS / BREAKS

For vacations, holidays, or if you just need a break, your subscription can be suspended for up to one month. While suspended your lesson plan credits are preserved, and your billing is paused until the subscription is resumed. Contact Cameron if you'd like to suspend your subscription.

CANCELLING 

If you wish to stop your Monthly Plan for any reason at any time, you may do so on the website under "Subscriptions" in your account profile on the website. You may also email, text or call Cameron and request he cancel your plan. Please be mindful of which day in the month your card is charged for you plan, as any unused lessons on your plan you choose not to attend are non refundable.

minor students

I currently teach students ages 10 and up. For students younger than 10, I recommend finding a group music class for them to attend. Children's music clases allow your child to learn the fundamentals of music and singing nearly as much as they would from private lessons, at a lower cost.

 

For students younger than 18, I ask that a parent or legal guardian join the student's first lesson. After the first lesson I prefer parents wait either in the foyer or outside the studio during the lesson as I find this is more comfortable for students and allows them to focus more.

This specific paragraph of the Studio Policies is not strictly enforced, but encouraged. Parents are always allowed to sit-in on their child's lesson.

recording policy

I always encourage students to record their lessons for use as learning resources! In addition I may ask students (and their parents if they are minors) for consent to take audio and/or video recordings for teacher education, or marketing purposes. I will obtain additional written consent before sharing any part of a recording containing audio or video of a student or their parents. I take student privacy seriously, and want Vibe Vocal Studio to be a safe and respectful learning environment where students can focusing on the the joy of singing. I ask that students and their parents abide by this policy as well and obtain my consent before sharing any recordings of lessons publicly.

gift cards

Gift cards are non-refundable and expire 5 years from purchase date. Please be proactive in redeeming your gift card balances for voice lessons or other future product offerings.

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