booking policy
Lessons are paid for in advance either by card or using a Monthly Package, and are NON-REFUNDABLE. They may be rescheduled up until 24 hours before your lesson time.
You can reschedule lessons directly on the website in your account under "My Bookings", or using the Wix Spaces mobile app, or by messaging Cameron directly.
Missed lessons will not be rescheduled or refunded.
monthly packages
Monthly Packages allow regular students to take a lesson each week at a discounted rate, with a reserved appointment time.
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Packages are paid as a subscription that is automatically charged once a month. You may cancel your subscription at any time. The studio is responsible for keeping your appointments in the studio calendar at your regular appointment time, which is determined during your first lesson or over email/phone.
You may reschedule lessons yourself from the regular time to any other available time if necessary. If you would like to change your regular appointment time, please message Cameron by email or text to let him know you'd like to change it, and include other times you are available. Any missed lessons are forfeited per the normal cancellation policy, and are non-refundable.
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HOLIDAYS / BREAKS
For vacations, holidays, or if you just need a break, your subscription can be suspended for up to one month. While suspended your lesson plan credits are preserved, and your billing is paused until the subscription is resumed. Contact Cameron if you'd like to suspend your subscription.
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CANCELLING YOUR MONTHLY PLAN
If you wish to stop your Monthly Plan for any reason at any time, you may do so on the website under "Subscriptions" in your account profile on the website. You may also email, text or call Cameron and request he cancel your plan. ANY UN-USED LESSON CREDITS ARE FORFEITED, so please be mindful of when your subscription renews and plan ahead as much as possible.
minor students
I currently teach students ages 11 and up. For students younger than 11.
For students younger than 18, I ask that a parent or legal guardian join the student's first lesson. After the first lesson I prefer both I and the parents defer to the student's preference. I find students tend to feel more comfortable and learn more quickly when they get to decide.
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This specific paragraph of the Studio Policies is not strictly enforced, but encouraged. Parents are welcome to sit in on their child's lesson.
recording policy
I always encourage students to record their lessons for use as learning resources! In addition I may ask students (and their parents if they are minors) for consent to take audio and/or video recordings for illustration during the lesson, or possibly marketing purposes. I will obtain additional written consent before sharing with anyone any part of a recording containing audio or video of a student or their parents. I give privacy it's proper attention and want Vibe Vocal Studio to be a safe and respectful learning environment for everyone. Students and their parents must abide by this policy as well and obtain my consent before sharing recordings of myself publicly.
gift cards
Gift cards are non-refundable and expire 5 years from purchase date. Please be proactive in redeeming your gift card balances for voice lessons as sometimes my schedule is full!